Talk to us.
A question about a purchase, a licence, a problem or your data? Send an e-mail and we answer there. This website has no contact form and no account.
soundweave@arkbyte.dev
One address for support, purchases, licences and privacy requests.
Write an e-mailBefore you write
Purchase or licence. Write from the address you paid with. Never send a full card number or your licence key by e-mail.
A problem with Soundweave. Tell us which system you are on and its version, your Soundweave version and what you expected to happen. For an audio problem, send a problem report from the app; it goes out only when you press Send.
Privacy. To ask about or delete your data, e-mail this address. What we keep is described in the privacy notice.
Looking for answers first? The FAQ covers licences, transfers and what Soundweave sends.